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RMG GROUP Roadside Services

RMG GROUP Roadside Assistance

Need assistance right now?

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You’re covered 24/7, in anyone’s car

 You can trust our trained technicians to perform a variety of services to get you on your way. Enjoy the freedom of RMG GROUP Roadside Assistance.


Have questions about your RMG GROUP roadside assistance benefits? Call 800-RMG-ROAD

Roadside Assistance Services

Towing

Emergency Fuel Delivery

Flat Tire

You’ll get towed to the nearest gas station, RMG GROUP Roadside Approved Auto Repair shop or your preferred mechanic. Miles of free towing available to you vary per RMG GROUP Roadside Membership plan. 

Flat Tire

Emergency Fuel Delivery

Flat Tire

 You won’t be left flat when you call RMG GROUP Roadside Assistance. Depending on the damage to your tire, we’ll either install your usable spare, re-inflate your tire or tow your vehicle. 

Emergency Fuel Delivery

Emergency Fuel Delivery

Emergency Fuel Delivery

 If you run out of fuel, we’ll bring you enough to get you to the nearest gas station. If you need diesel fuel, please request it when you call. Diesel may not be available in all locations. 

Mobile Battery Service

Mobile Battery Service

Emergency Fuel Delivery

 If your car won’t start, we’ll attempt to jump-start your battery. If your battery is failing, we can test it and replace it with a new one on the spot. Battery replacement ma not available in all areas. 

Mechanical First Aid

Mobile Battery Service

Mechanical First Aid

 Our drivers are trained to identify and address some of the most common mechanical problems. We'll make minor adjustments not requiring parts or supplies in an effort to get your vehicle running. 

Locksmith Service

Mobile Battery Service

Mechanical First Aid

Locked your keys inside your car? We'll send roadside service to help you gain entry. If the attempt fails, the Towing Service policy will apply. Reimbursement amounts for parts and labor vary per your RMG GROUP Roadside Membership plan.

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How many service calls are included in my RMG GROUP Roadside Membership?

RMG GROUP Membership provides each Member with Emergency Road Service up to four times per member in a Membership year. RMG GROUP Roadside Emergency Road Service coverage includes the following services:

  • Mobile Battery Service
  • Tire Change
  • Fuel Delivery
  • Lockout/Locksmith Service
  • Mechanical Aid
  • Towing 

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If I join RMG GROUP Roadside Services today and I have car trouble, can I immediately call for Roads

 Roadside assistance benefits become available 48 hours after Membership purchase

However, if you’re stuck at the side of the road and need assistance within the 48-hour period, you can pay an additional $50 fee to waive the waiting period and access your Membership benefits immediately.

Free immediate towing is limited to five miles. A per-mile fee will be applied thereafter. The fee amount varies by location.

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How do I apply for reimbursement consideration for Emergency Roadside Assistance?

RMG Roadside prefers that Members use its emergency road service whenever possible but there may be times when RMG GROUP Roadside services are not available, such as extreme weather conditions or when there is no RMG GROUP Roadside contractor in the area. In these cases, RMG GROUP Roadside Members can request reimbursement.

Reimbursement forms are available to download and print under the “Membership” menu. Include the original paid receipts. (Always keep copies for your files.) Please allow 4-6 weeks for processing.

You may submit your application and receipts through any of the following channels:

Email: Reimbursement.claims@rmgroadside.com

Fax: 888-729-1740

Mail: AAA Automotive Services
         P.O. Box 8594
         Tulsa, OK 74112


Please note that applications and receipts received 60 days after the date the service was rendered may not be considered for reimbursement. All receipts must include the name of a valid RMG GROUP Roadside Services member and an itemized description of the services rendered. (i.e. breakdown location, tow destination, or type of lockout [home or car]).

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Where am I covered by RMG GROUP Roadside Emergency Roadside Service? Can RMG GROUP Roadside Services

You're covered in any car—whether you're the passenger or the driver—anywhere in the U.S. or Canada.